secondlina (
secondlina) wrote2010-10-26 06:36 pm
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Entry tags:
AAARGH
What can you do, trapped in a waiting room, waiting for doctors to figure out why you can't breathe?
SKETCH ANGRILY ON GIVEN LINED PAPER.

I don't get it. Last Christmas, I got pretty sick. since then, my lungs have been worthless whenever there's a little smoke or I have the flue. Yet, every time I go see doctors, nothing is wrong. I don't get it. My lungs are perfect. It's so weird.
To go to said clinic, I took a sick day. Flue is still growing strong. I worked from home a bit and answering a few tech support emails and calls.
I got to meet the worse client ever.
The guy pretended to be a whole lot of things and threatened to call the police and lawyers and god knows what else because he didn't want a payment on his credit card. I figured out what the transaction was and for what, and he did agree that he did pay for that and want it. And yet proceeded to say he was going to put our company on stand for various other reasons. I managed to stay calm the whole time, which I think pissed him more since I wasn't angry or frightened. After this call, I felt exhausted. This is the worse call I ever had to take, and it happened while I was weak and sick. Marvelous. I can't believe people and how silly they are. This guy felt this incredible need to bare his teeth and yell at me and enumerate all the things he was going to put the company through despite me telling him that I was going to transfer him to my boss for him to whine to his heart's content. It's like, dude, i'm a tech monkey. I don't have influence on what my company does. I just answer emails. I,m guessing that's probably why he wanted to whine. Because he would get no consequence from it from a sad little tech monkey. At least he wasn't rude to me directly, though he did call me nosy and said I was doing illegal things because I could see his account. *sigh*
Now i'm going to go make food and stare at the television for a while. I wish I wasn't sick. :(
- Isa
SKETCH ANGRILY ON GIVEN LINED PAPER.

I don't get it. Last Christmas, I got pretty sick. since then, my lungs have been worthless whenever there's a little smoke or I have the flue. Yet, every time I go see doctors, nothing is wrong. I don't get it. My lungs are perfect. It's so weird.
To go to said clinic, I took a sick day. Flue is still growing strong. I worked from home a bit and answering a few tech support emails and calls.
I got to meet the worse client ever.
The guy pretended to be a whole lot of things and threatened to call the police and lawyers and god knows what else because he didn't want a payment on his credit card. I figured out what the transaction was and for what, and he did agree that he did pay for that and want it. And yet proceeded to say he was going to put our company on stand for various other reasons. I managed to stay calm the whole time, which I think pissed him more since I wasn't angry or frightened. After this call, I felt exhausted. This is the worse call I ever had to take, and it happened while I was weak and sick. Marvelous. I can't believe people and how silly they are. This guy felt this incredible need to bare his teeth and yell at me and enumerate all the things he was going to put the company through despite me telling him that I was going to transfer him to my boss for him to whine to his heart's content. It's like, dude, i'm a tech monkey. I don't have influence on what my company does. I just answer emails. I,m guessing that's probably why he wanted to whine. Because he would get no consequence from it from a sad little tech monkey. At least he wasn't rude to me directly, though he did call me nosy and said I was doing illegal things because I could see his account. *sigh*
Now i'm going to go make food and stare at the television for a while. I wish I wasn't sick. :(
- Isa
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I'm sorry you're not feeling well, Isa. *hugs* I hope you feel better. And... wow. That guy just sounds like a bit of a jerk. :c
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That guy WAS a jerk. I hope he swallows a ton of bugs, or something.
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Ugh. Your client story gave me flashbacks to my days working in a call center. Those are the worst!
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I had a pain in my leg for 2 years before I got any doctor to take me seriously. I went to several different clinics and they all just said "oh, you injured it" and I was like "well..don't you think 2 years is a long time to have the same pain the same spot without any change?" and they were like "uhh...."
So finally I got a doctor to take me seriously and sent me for tests (which took years itself since it wasn't an emergency) and got a diagnosis.
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This is my third or so opinion :( I get the feeling that people just aren't looking at the right spot or something.
Yowza. 2 YEARS? You poor thing!
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I hope you get better soon, man!
I'm kind of sick/full of allergies too :\
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One thing to remember about people is that they're amazingly bold and brave when not confronting you in person. I bet the guy was full of it, or worse, perhaps one of those people who believes in conspiracies and thinks the government is out to destroy him. I hope you don't have to field such calls for a long time after this.
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In all honesty, the only reason why I got to see emergency doctors is because there's no other options.
Like most people who don't have doctors, I have my medical records in hand though.
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customer service = mostly fail. >.
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That sounds horrid.
Customers don't make our jobs easy. Especially when they think they know what they are talking about.
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That guy sounds like he was a real tool :/ I'd have been quick to put his ass on hold before transferring him to your boss LOL!
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