Oh god that's awful, definitely worthy of customers_suck. I get so frustrated when people don't get how beautiful and powerful sequential art can be, and just marginalize it with ignorant comments like that. *hug* I'm sorry you had to deal with assholes.

Also, in regards to the YA publishing thing, someone else on my flist pointd me in the direction of <a href="http://cleolinda.livejournal.com/993710.html'>this article</a>, which sums up what's been going on on all sides of the matter very coherently.